Rewards FAQ
The Dr. Althea Rewards is our exclusive points system available only on our official website, where you can earn and redeem points for discounts on future purchases.
When using a referral discount code, please note that it cannot be combined with other discounts, including free shipping.
Simply sign up on our website to start earning points. Everyone is welcome to join!
No, once earned, your points never expire.
Go to Account > View Dr.Althea Rewards and check the 'How to Use Points' section. You can convert your points into a discount code and apply it at checkout.
If you return, the points you earned from that order will be deducted from your account.
Go to Account > View Dr.Althea Rewards and check the 'How to Earn Points' section. You can update your birthday under the 'Birthday Reward' tab.
You can check your points balance by going Account > View Dr.Althea Rewards page.
Having trouble? Just drop us an email (cs_global@doctoralthea.co.kr) and we’ll help!
Please note that orders placed before the launch of our reward points system are not eligible to receive points.